Gutierrez Marcos Veterinarian

Gutierrez Marcos Veterinarian
Gutierrez Marcos Veterinarian 15 Marcos Lane # A Corrales, NM 87048
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Expertise
3.5 star average for Expertise
Were the waiting room chairs comfortable while waiting for your pet?
Not really
Would you recommend this provider to others?
No
Did the staff help you feel comfortable when you called with questions or concerns?
Somewhat
Did this provider seem up-to-date with the current advancements in their field?
Not really
Would you recommend this provider to someone who asks for a referral?
No
by Not Happy xxx.xxx.93.147
March 31, 2014
Did this provider have reasonable prices?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's staff friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was the waiting area spacious?
Yes
by yeshe xxx.xxx.114.24
February 09, 2014
Dr. Gutierrez completely misdiagnosed my pets disease which lead to an early death. He had a fill in vet that suggested that my dog might have congestive heart failure and took some blood tests, when I phoned Dr. Gutierrez to find the results of the test he told me that there was absolutely NOTHING wrong with my pet, I was very confused and begged Dr. Gutierrez to take a look at him, he refused and just read the blood test results, later that night my dog when into severe distress and I had to take him to the hospital, he was kept at the hospital for three days - we almost lost him. The hospital forwarded all diagnosis, treatment and other pertinent information to Dr. Gutierrez - I NEVER ONCE RECEIVED A PHONE CALL from Dr. Gutierrez to check up on him. A few weeks later my very best friend died a painful death. I miss him so desperately. A couple of days ago Dr. Gutierrez's staff phoned to schedule an appointment for a follow up blood test - they are quick to phone for fee services, but neglect to phone for potentially embarrassing follow up from problems. I have since found out that congestive heart failure if extremely common in my dogs breed - Dr. Gutierrez kept telling me that congestive heart failure is very rare in his breed. Perhaps its time for more schooling or a change of career for Dr. Gutierrez.
Stay clear of this vet.
by heartbroken xxx.xxx.225.216
March 20, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.52.4
March 21, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to make an appointment with this provider?
Yes
by Anonymous
April 04, 2011
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