Calley Hille, DVM

Calley Hille, DVM
Lowcountry Pet Wellness and Grooming 5900 Rivers Avenue Unit D1 North Charleston, SC 29406
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did this animal hospital use current and safe equipment?
Yes
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Does this provider offer flexible appointment times?
Mostly
by Anonymous xxx.xxx.69.49
August 28, 2014
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.190.230
September 14, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was the waiting area spacious?
No, it was rather cramped
Was there a designated area for your dog to go to the bathroom?
No, there was absolutely no grass or bushes anywhere in sight
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Anonymous xxx.xxx.20.42
June 12, 2013
My dog was yelping and I was not sure what was wrong with him. My sister knew Dr. Calley. We went to her house and she gave him a depo shot and some pain medicine. This was on 10/14/12. I went in a couple weeks later to get flea treatment. He was weighed at that time and was 17.5 pounds. This was 10/27/12. Dr. Calley saw my dog and indicated he needed to lose weight and needs to get the depo shot every month. Based on her diagnoses, I went in on Saturday, 11/24/12 for the shot as suggested by her. Between 10/27 and 11/24 my dog was drinking water excessively, having accidents that he never had before, not eating. At that appointment, he was put on the scale and weighed 11.5 lbs! 6 pounds in less-than 30 days. That should have been alarming. All the above information was provided to the vet tech Keisha. She dismiss all the symptoms, including the weight loss as oh well he is getting old and gave me all these bogus reasons. They did not make sense to me, but she is the professional not me. I really don’t think she wanted to be bothered with looking into the symptoms. Just keep feeding the customers BS and then move on. She then took my dog and gave him a depo shot. ALL THESE SYPTOMS ARE DIABETES!
Giving a diabetic dog a steroid will kill them. My dog went into a tail spin. He began vomiting and his breath smelled like rubbing alcohol. When I got him to the vet hospital, he was admitted. His blood glucose was over 800! He was very close to falling into a coma. WHY WOULD A VET TECH NOT KNOW THE SYMPTONS OF DIABETES IN DOGS?? I have to admit, I did not even know dogs could get diabetes. But an easy google provided me with all the information. My dog had to stay 2 nights in the hospital. It is Jan 2013 and based on the BG curve the doctor determined that his diabetes was brought on by the steroid shots. In the end, my dog almost died and the treatment and hospital stay cost me over $5000.00. I called Dr. Calley to let her know what happened and to ask why Keshia would not know the basic information a vet tech should know. I left her a message about my dog and what happened and asked her to call me back. She did not even have the consideration to call me back. After the first visit to her house, I donated $300.00 to her Livestrong Triatholon. After what happened to my dog under her watch, how can she accept that money?
by JC xxx.xxx.71.66
January 16, 2013
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.76.167
September 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by denise dover xxx.xxx.205.127
April 24, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did the veterinarian allow you to stay with your pet at all times?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Average
by Anonymous
March 07, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
February 22, 2012
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. My pets love it here and they are never anxious to leave . I will absolutely return.
by Anonymous
January 01, 2012
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people! I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. The veterinarian and friendly staff educated me on what I could do better to help keep my pets healthy and happy and really stressed the importance of taking care of my pets teeth. I left with a better understanding of proper pet health and found their recommendations to be incredibly helpful. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Anonymous
November 21, 2011
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