Chappell Animal Hospital

Chappell Animal Hospital
Chappell Animal Hospital 940 East Chappell Road Rock Hill, SC 29730
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Very friendly, great service. Johnny is the BEST!!!!!!
by Anne Williams xxx.xxx.111.31
December 17, 2016
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.183.66
November 27, 2013
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost.
by Eloise Cameron xxx.xxx.205.181
November 11, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Was this veterinarian friendly?
Extremely Friendly
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the waiting room chairs comfortable at this animal hospital?
Yes
by Anonymous xxx.xxx.64.157
July 01, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.67.102
July 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Ann Hartmann-Smith & Tre' xxx.xxx.206.184
September 12, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
by Anonymous
July 08, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider have reasonable prices?
Absolutely!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
April 03, 2011
This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. They were always ready to see me when I showed up for my appointment. I never had to wait for them to show up. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They have a huge selection of medication available for pets and fully explain the benefits and possible side effects that each one presents. They also provide flea protection by the month, if you prefer to buy it that way. It's such a great place. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Anonymous
February 27, 2011
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