West Springfield Animal Hospital Inc

West Springfield Animal Hospital Inc
West Springfield Animal Hospital Inc 288 Westfield Street
West Springfield, MA 01089

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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I have been going here for years. Wonderful staff and wonderful vets.
by jsilverman
XXX.XXX.180.97
Great Doctors. Very attentive and compassionate. Great staff too,
by K C
XXX.XXX.237.65
The Dr. was knowledgable and took time to discuss options for raising my new kitties. The office is easy to find and the staff is pleasant.
by SW
XXX.XXX.244.240
misinformed, unprofessional, expensive, inflexible hours of operation
by Anonymous
XXX.XXX.10.109
This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Anonymous
XXX.XXX.112.5
I will definitely recommend them to people I know. Their prices were very fair. The level of care you get for the price is outstanding. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Anonymous
XXX.XXX.196.19
Was this veterinarian friendly?
Extremely Friendly
Was the waiting area spacious?
Yes
Would you recommend this animal hospital to others?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
XXX.XXX.67.173
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider use excessive foul language?
No
by Anonymous
XXX.XXX.84.2
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
XXX.XXX.216.103
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Would you recommend this animal hospital to others?
I Already Have
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
by ScottConnolly
XXX.XXX.194.64