West Springfield Animal Hospital Inc

West Springfield Animal Hospital Inc
West Springfield Animal Hospital Inc 288 Westfield Street
West Springfield, MA 01089

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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this veterinarian friendly?
Extremely Friendly
Was the waiting area spacious?
Yes
Would you recommend this animal hospital to others?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
XXX.XXX.67.173
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider use excessive foul language?
No
by Anonymous
XXX.XXX.84.2
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
XXX.XXX.216.103
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. The vets and staff here were so nice and helpful; I have already told my loved ones that they should start coming here. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They had some of the best pricing I have ever seen. It even seemed to be a little under what other veterinarians in the area charge, so needless to say I was pleasantly surprised.
by ScottConnolly
XXX.XXX.194.64
Great Doctors. Very attentive and compassionate. Great staff too,
by K C
XXX.XXX.237.65
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
XXX.XXX.83.90
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
XXX.XXX.116.145
by Anonymous
XXX.XXX.217.245
They paid close attention to me and all of my questions were answered.
by Anonymous
XXX.XXX.112.5
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Anonymous
XXX.XXX.178.96