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West Springfield Animal Hospital Inc

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West Springfield Animal Hospital Inc

West Springfield, MA

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West Springfield Animal Hospital Inc
West Springfield Animal Hospital Inc
(29 Reviews)
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288 Westfield Street West Springfield, MA 01089
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you feel safe in this provider's care?
Yes
by Anonymous
November 08, 2011
Did this animal hospital use current and safe equipment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you experience unnecessary pain during your visit?
No
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Was this veterinarian friendly to your pet?
Sort of, not overly friendly however
by Anonymous
October 27, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
October 17, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
September 28, 2011
This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Anonymous
July 25, 2011
Would you recommend this animal hospital to others?
Yes
Were the examining rooms clean and free of odor?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
July 22, 2011
I will definitely recommend them to people I know. Their prices were very fair. The level of care you get for the price is outstanding. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Anonymous
July 15, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
May 02, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
March 31, 2011
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Map and Directions
288 Westfield Street, West Springfield, MA 01089