Acredale Animal Hospital - Grooming

Acredale Animal Hospital - Grooming
Acredale Animal Hospital - Grooming 1200 Lake James Drive Virginia Beach, VA 23464
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
I have been taking my dogs to acredale animal hospital since the late 1980's they take very good care of my dogs needs, wheather its medical or grooming, they are the best.
by Brenda Krostoski xxx.xxx.44.165
February 01, 2020
I have always had a great experience with acredale lake james office friendly staff and accomadating office in fact my dog(yorkie-poo) is not afraid to go inside he actually likes to go in. he gets groomed and all his medical appointments.OUR OTHER DOG BIT-BULL MIX HAS NO PROBLEM AS WELL thank-you sessoms
by SANDRA southland appliance xxx.xxx.17.210
June 19, 2019
I think Acredale Animal Hosp. is the Best in doctors and the best in grooming. I have been using them for about 25 years.
by Lorrie Elgin xxx.xxx.79.157
September 01, 2015
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Was the temperature in the office acceptable to you?
Ok
Did the waiting room smell clean?
Mostly
by Anonymous xxx.xxx.199.90
October 27, 2014
Does this provider remember you and your circumstances at every appointment?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
November 01, 2011
Was this animal hospital's staff friendly?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was it easy to make an appointment with this provider?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
October 16, 2011
Their staff is very friendly and professional. Getting an appointment at this office wasn't too difficult. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.
by Anonymous
June 30, 2011
I have been going to Acredale Animal Hospital or 17 years. I have had 5 dogs that I have brought to them 3 (now 2) currently, but I have now pulled my records. My 5 year old Bull Mastiff needed surgery that would save her life. They quoted me $1500.00 for the surgery but I did not have that much money available. I asked to make payments like I have in the past with out problems but they told me that they do not do that anymore and I would have to come up with the full payment. I was not able to and now my baby girl is DEAD!!!!!!!!! I asked where the loyalty is and that I have been seeing them or 17 year with many referrals to my friends. NOT ONE Doctor would talk to me while I was there or answer any of my calls. They all hide behind their office staff. Other people have giving them good ratings in the past but as you can see the last one posted was last year so they have gone downhill with their service and compassion. What has happened to customer loyalty???
by Anonymous
April 19, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Were the examining rooms clean and free of odor?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have reasonable prices?
Yes
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous
April 17, 2011
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