East York Veterinary Center

East York Veterinary Center
East York Veterinary Center 1997 Industrial Highway York, PA 17402
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
Value
1.5 star average for Value
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified.
by S.S. xxx.xxx.222.206
January 16, 2014
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous xxx.xxx.234.109
September 26, 2013
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider have reasonable prices?
No, it was expensive.
Was this veterinarian friendly?
Friendly Enough
Was this veterinarian compassionate when your pet was sick?
Absolutely not, I was horrified at how insensitive they were.
by Anonymous xxx.xxx.188.141
June 25, 2013
Does this provider offer flexible appointment times?
Yes
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Was it easy to make an appointment with this provider?
No, it took a while
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
by Anonymous xxx.xxx.113.125
May 25, 2013
They can handle basic and complicated procedures. I like Dr. Lopresto, he takes his time with me and fully explains what, and why. I need to know exactly why my dog needs what, the history of whatever is prescribed. Any and all possible risks and/or effects of whatever he is being prescribed, be it medicine or an injection. The environment he is going to be in, the amount of discomfor the procedure will put him through. Dr. Lopresto will explain all of this. The other doctors not so much. They assure me he will be taken care of and run to the back. The front desk staff, can be a little snippy. It is a gamble with who you come across, they are okay but not the best. The manager here (Maria) is very good. She listens and she promotes a compassionate way of doing things. She also helped us in a time of need when we were unexpectedly compounding vet bills. I have never visited any other vet office so I have nothing to compare to, but I will say $45 for an appointment seems steep.
by WOLVES xxx.xxx.119.179
January 25, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.187.95
December 27, 2012
They have a very good professional reputation. I know that I'm under the care of an expert. Whenever I have to go out of town I always use this animal hospitals boarding facility. My pet is always so well taken care of and gets so much love and attention from all of the staff. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Anonymous
April 10, 2011
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