Whitehall Manor

Whitehall Manor
Whitehall Manor 1177 6th Street Whitehall, PA 18052
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Whitehall Manor is VERY SUBSTANDARD. Residents wait long periods of time before a med-tech responds, if they do. The majority of employees lack an education. The facility is owned by a Syrian, Abe ( it's an investment not much else). The vast majority of employees are Syrian & that seems to be the major qualification for working at Whitehall Manor( a World War II parachute factory). One of the 1st times I went there, the residents sitting outside described it as a prison!!! At a cost of$100.00 per day, it is a very bad deal for a loved one considering living here. Also, a bad financial deal.
by P.E.D. xxx.xxx.137.19
August 01, 2021
I had a family member at this facility for almost four months. Please do not put your loved ones in the care of this facility. My family member entered with an orthopedic issue and was recently admitted to the hospital with multiple infections (due to improper care by the staff). One particular nurse insulted my family member on numerous occasions. Another time my family member pushed her call button and so did her roommate, they yelled for assistance and all that was done was their door was closed and they were ignored. I found my loved one in tears. These are only a couple of examples from a long list. After admitting her to the hospital with a bacterial infection c-diff, we found out that the doctor from the home prescribed only 125 mg of medication. She suffered for 9 days and we finally took her to the hospital. The hospital said 250 mg is standard. The hospital put her on 500 mg! Proper care was never taken when my loved one was moved to quarantine her at ManorCare. Very few members of the staff wore the gowns and gloves required when contact with a patient with c-diff. Food is below par. The hospital commented that my loved one has symptoms typical of someone lacking nutrition. If you love someone, please look around before putting them in ManorCare Whitehall.
by Kimberly Bowser xxx.xxx.89.2
February 24, 2015
They were the most polite, respectful staff I've ever seen anywhere. They made everyone feel welcome. It was so great that they were able to answer all of my questions. It made me even more confident in their abilities. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. The staff was truly one of the best staffs I've ever seen. They genuinely care about everyone who visits.
by Bill Smith xxx.xxx.251.87
July 16, 2014
There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member. the customer's always right The office was easy enough to find. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
My friend was a pharmacy vendor and the owner was very difficult to deal with and tried to get cash or consulting kickbacks for business which is illegal. You are stuck with Sacred Heart Pharmacy cause they give the owner referrals, Go to Manor Care which is more honest. This owner is a sleazball but the workers in the home try hard to do good things.
by Benjino xxx.xxx.190.49
February 20, 2013
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