Hanover Hall

Hanover Hall
Hanover Hall 267 Frederick St Hanover, PA 17331
About

Hanover Hall

Hanover Hall is a Nursing Home facility at 267 Frederick St in Hanover, PA.
Primary Specialty

Nursing Home

Services Hanover Hall provides extended-stay nursing care to seniors with varying levels of disabilities in Hanover, PA.

Please call Hanover Hall at (717) 637-8937 for more information or to schedule an on-site visit.
Consumer Feedback
(21 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
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Recent Reviews
The staff there are very unfriendly and get defensive when asked general questions. They need to clean house and get rid of the bad additudes there. It's bad enough our love ones are out there but then you have to put up with unprofessional and crappy additudes. I would never recommend this place to anyone!
When visiting a close friend on a weekend afternoon, I found my friend lethargic and barely responsive (i.e. unable to keep eyes open, talk, drink, lift or squeeze hand). Preceding my visit, I had spoken to my friend less than 18 hours earlier who was unquestionably alert, communicative and attentive to details. I immediately notified the family and then reported my observations to the duty charge nurse. In my opinion, my observations were meet in a casual manner; which later evolved into defensiveness. Fortunately, a family member and staff supervisor arrived and my friend was transported to the local hospital emergency room. My friend was determined to be dehydrated with drug build-up, causing her apparent lethargic and non-responsive symptoms. I don't understand why the charge nurse, who had just been with my friend minutes before my arrival, did not detect and respond to these symptoms.
Recent Polls
Was this senior care facility clean?
It could have used some cleaning
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
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