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APRIA HEALTHCARE INC

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APRIA HEALTHCARE INC
APRIA HEALTHCARE INC
(5 Reviews)
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4714 COLLEGE PARK SAN ANTONIO, TX 78249
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
1.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Apria bills for their equipment forever - you can never pay enough money to purchase this machine. For example, if you have Blue Cross and there agreement with Blue Cross is 18 months of X amount. Well, if you change insurance say to Aetna - Apria then again bills Aetna for say another 18 months and so on - if the insurance you get does not cover Apria then Apria bills you monthly So is the machine costs $1200.00 for example and Apria has been paid $3000.00 for example - Apria keeps on billing - there is no way you can buy the machine - very, very sorry situation
by Molly xxx.xxx.118.234
October 31, 2017
Would you recommend this provider to others?
Absolutely Not
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.215.14
December 19, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider have helpful information available online?
Yes, but its hard to find
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Sleep Apnia xxx.xxx.228.247
February 01, 2013
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.118.185
January 10, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.206.162
April 17, 2012
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Map and Directions
4714 COLLEGE PARK, SAN ANTONIO, TX 78249