Susana Mendez

Susana Mendez
TOTAL HOME HEALTH INC 780 S MCLEAN BLVD ELGIN, IL 60123
Add a Review

Consumer Feedback

(44 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They have a very good professional reputation. I know that I'm under the care of an expert. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Almost every time I visit, I have to remind them who I am, why I'm there, and what my circumstances are.
by Anonymous
June 15, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
April 11, 2011
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was this provider's office too loud?
No, it wasn't too loud
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous
March 18, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider use current and safe equipment?
Yes
Did this provider have reasonable prices?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
March 03, 2011
Add a Review