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ALPINE HOME MEDICAL INC

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ALPINE HOME MEDICAL INC
ALPINE HOME MEDICAL INC
(10 Reviews)
> Get Phone Number & Directions
13908 SEAL BEACH BLVD SEAL BEACH, CA 90740
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I have been doing business with Alpine since 1992 when my husband was waiting for a Heart/Double Lung Transplant...
Rick and Greg were at my house within 30 minutes home with oxygen concentrator and all supplies, they spent as much time as we needed on how to use equipment...
I'm still using them for my medical needs they are the greatest I give them a 1,000,000% rating please anyone needing medical govto "Alpine Medical" located in Seal Beach
by Bonnie Seale xxx.xxx.3.148
July 09, 2017
I have purchased two electric lift recliners that were so uncomfortable after a few weeks use that I had to stuff them with pillows under the cushions in their backs and also my husband and I both have to use an additional cushion to sit on. This shouldn't be, but this is the only suggestion offered by the store owners to remedy this problem. I also bought a Jazzy Elite electric wheelchair over a year ago that I have not been able to use even once because the owner never programmed it. I called six times in the past year and the owners still keep coming up with excuses and haven't programmed the wheelchair yet. I am sending a copy of this letter to the Leisure World newspaper so hopefully they will print my complaints about the atrocious behavior of the owners and their staff. I bought the electric wheelchair to use when I'm driving my van with a ramp. I still have to manually roll myself up the ramp in order to drive and it is extremely hard on my already weakened post-polio muscles in my arms. I also wanted to use it on vacations, and I have already taken 2 cruises and one road trip where I had planned to use the power chair but was unable because of it not being programmed. I will never by another thing from this store because of their horrible customer service and lack of any concern when complaints are made. I have spent close to $5,000 on products from Alpine medical supply and yet they will not service the products and act like it is normal not to do so. I recommend going to any medical supplier except ALPINE MEDICAL SUPPLY because they treat their loyal customers like we are inconsequential to them.
by Jack Leslie xxx.xxx.186.61
August 25, 2015
Great people to work with.....Have your needs at heart....almost like family.
by LADY BUGS xxx.xxx.149.10
January 08, 2015
Excellent source of medical supplies and scooters. They make home calls to fix batteries on scooters. Nice family owned business.
by Debby xxx.xxx.23.127
January 03, 2015
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.7.74
January 11, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.103.136
June 03, 2012
They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Anonymous
December 04, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
October 27, 2011
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous
September 27, 2011
They were very helpful and actually wanted to help me save money. i will continue to go to their store.
by Anonymous
July 14, 2011
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Map and Directions
13908 SEAL BEACH BLVD, SEAL BEACH, CA 90740