Pomfret Small Animal Clinic

Pomfret Small Animal Clinic
Pomfret Small Animal Clinic RR 169 Box 2 Pomfret Center, CT 06259
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Dr Norris should not be near any humans or animals. She exhibits anti-social behaviors on every level. The Dr. is rude and obnoxious and truly does not have the animal's well-being. Upon euthanizing my dog, she grabbed her leg so hard and jammed the needle into it. The needle was quite large and of course it hurt considerably. Dr Norrisa showed zero compassion and yelled at the dog. Her facility is the dirtiest filthiest smelly place I have visited. The board of health should shut her down.

If you notice Dr. Norris still will not allow patients to come inside with their pets. Her excuse is her medical condition. You witness how she takes care of herself so can you imagine how she feels about anything else. Wake up folks this is NOT a decent vet.
by kathy bagley xxx.xxx.19.111
June 14, 2023
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.37.151
August 29, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.48.5
October 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.48.31
September 10, 2012
Was it easy to make an appointment with this provider?
Yes
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did this provider answer all of your questions?
Yes
Would you recommend this animal hospital to others?
Yes
by Anonymous
December 28, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
by Anonymous
December 13, 2011
They fully explained my pet's condition. Everyone makes sure you are comfortable and at ease. They wrote a report card to explain everything about your visit so there would be no question later about what was said or what needed to be done. Vet will pay more attention to your pet than to you. Very nice people
by Anonymous
September 01, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
June 20, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Were the kennels and holding areas clean?
Yes, they were spotless
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
March 08, 2011
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