Bruce Burch, DVM

Bruce Burch, DVM
Family Pet Clinic Of Phelan 4385 Phelan Road Phelan, CA 92371
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Was this provider's staff friendly?
Friendly Enough
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this veterinarian's office easy to locate?
Absolutely! It couldn't have been easier!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.112.107
July 09, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this veterinarian's office clean?
Yes everything was neat and sterile
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.176.241
May 07, 2013
Did this veterinarian listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Was this veterinarian friendly?
Yes
Was this provider late to your appointments?
No, they were on time
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?
Yes
by Anonymous xxx.xxx.6.61
April 24, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous
March 21, 2011
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