Crossings Animal Hospital & Laser Center

Crossings Animal Hospital & Laser Center
Crossings Animal Hospital & Laser Center 8705 Asheville Highway Knoxville, TN 37924
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.43.21
August 20, 2014
I think its pretty sad when you call and explain your cat is suffering in great pain and needs to be euthanized and are told you have to make an appt for the next day hours after they open. I have spent hundreds of dollars at crossing for all my animals and this is how I was treated. Well it was a rough night with my kitty in so much pain watching her die, I would think that would have qualified for an emergency over other appointments. My last dollar you will ever get from me is the cremation, I will take my animals someplace where they actually care.
by Kim Smith xxx.xxx.3.89
May 22, 2014
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider remember you and your circumstances at every appointment?
Yes
by David xxx.xxx.88.134
October 12, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.175.92
July 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.25.91
May 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.74.129
April 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.48.57
April 24, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
March 10, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this animal hospital's staff friendly?
No, they were rude
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
January 17, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
by Anonymous
December 15, 2011
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