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Western Reserve Animal Clinic

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Western Reserve Animal Clinic
Western Reserve Animal Clinic
(53 Reviews)
> Get Phone Number & Directions
1199 State Route 7 N Pierpont, OH 44082
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Consumer Feedback

(53 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by The Krieger Family xxx.xxx.80.176
February 20, 2013
Was this provider's staff friendly?
Friendly Enough
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.223.72
February 02, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
by Alta Kuzma xxx.xxx.18.245
January 28, 2013
Would you refer this provider to a family or friend?
Yes
Was this veterinarian gentle when caring for your pet?
Not really, it was a little upsetting
Does this provider remember you and your circumstances at every appointment?
Yes
Are you going to visit this provider again?
Sure
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.224.228
January 14, 2013
Was the waiting area spacious?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem irritated to be working with you?
No, they were polite
Did this veterinarian answer all of your questions?
Yes
by Anonymous xxx.xxx.246.40
January 09, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider late to your appointments?
No, they were on time
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.107.180
January 07, 2013
we have used the vets from this clinic for many years . Our large and small animals have always been treated right and so are we. When we could not get a vet from Western Reserve to the farm for a horse and had to get one from else where, we were very disappointed and skeptical. We have always been able to trust the Drs. from WRAC to be honest and real with us, even when it came time to have to put one of the horses or dogs to rest.
We are treated with kind respect and so are the animals.

We have been recommending other people to WRAC over the years. We are sorry to see Dave and Paul leave but we know the new vests will be just as honest and right with us and our critters. :)
by Alias xxx.xxx.112.6
December 19, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem irritated to be working with you?
No, they were polite
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Monica xxx.xxx.191.149
November 15, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
January 29, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
November 19, 2011
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Map and Directions
1199 State Route 7 N , Pierpont, OH 44082