Miamitown Pet Hospital

Miamitown Pet Hospital
Miamitown Pet Hospital Cleves, OH 45002
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I believe there is an exceptional place for large breed dogs; even those that come along with a connotation of being aggressive. This is NOT the place for this type of dog. We recently adopted a Rottweiler who is quite lovely with our family. He is truly the sweetest dog; however, he is defensive of his home and his people, especially when on a leash. ( a very well known trait of this animal). When this gentle giant has a torn toenail, we sought out help and advice. Upon the VET entering the room, our dog did what I was ready for; lunging and fierce growling to protect his humans. Armed with his first ever muzzle, his owner has never felt more safe meeting a stranger. The stranger, a VET at this clinic, proceeded to chastise and question the owner about home insurance and almost refused to touch the animal who was now quiet. Are your animals anxious at the vet office? I'm sure you have a history with them there; we do not. We adopted this sweet guy and know in our gut he has been mistreated, so therefore, I do not know just how anxious a vet office makes my sweet boy, until today. Refusing to touch my animal, I questioned the next step as his toenail literally hung off his body, causing him great distress. I promised to keep complete control of him, if the VET could please assess it closer. While assessing, he grabbed his paw, and with his hands twisted and pulled his nail off. No tools. No special nail clippers, no reassurance of any kind that he would not get infected. Just told me we would get pain meds and to let him lick it as much as he wanted to. HUH. Now seeing stars I'm sure, our sweet boy has released his anal glands and needs to be cleaned up and will now allow the person who hurt him, a chance to pet him without incident. He wags his tail at him as now we have moved on and I am being questioned now about his vaccination history. Letting him know we are still getting to know each other, and I have not had him to the vet quite yet, I am nearly belittled in this moment. Any adoptive dog moms know this feeling?? I just experienced it. All I have is a mere piece of paper, dated in such that he is "due" or now "past due" for his shots as this VET is happy to point out. I may be " just a nurse", but I am 100% aware of when I am being talked to as if I can't form 2 thoughts together. I am handed a scrap piece of paper with some person's name on it for obedience training, although everyone failed to see my big guy followed every one of my commands to sit and stay and try to be calm. His one act, is now labeled as "viscous", and I am asked to hold him like before as the VET now updates his shots and I can shed my scarlet letter and disregarding stares for not vaccinating my animal. One should never leave a location feeling like an idiot, and a reckless person who cannot care for an animal. The idiot fee is free here. Hurry in now.
by der Hund xxx.xxx.18.190
January 26, 2021
They are amazing vets! The staff truly cares more about the animals than your pocketbook. The prices are very reasonable, but it is the attention to detail and care that the animal receives that sets them far above other vets. I will never go anywhere else!!! I recently had to put our sweet 9yr old Great Dane, Leo, to sleep and they were so kind, let us take as much time as needed with him, and then I received a letter from the SPCA. I was so moved to find out that they made a generous donation in his name. What more can I say!!!
by Michelle Booher xxx.xxx.147.82
October 13, 2016
Awesome place! Very caring and will see your pet the same day if needed!
Doc's are supportive and HONEST! Fee's are affordable!
by Peggy xxx.xxx.149.162
September 04, 2015
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.185.101
November 11, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.245.138
April 09, 2013
Did this provider have reasonable prices?
Absolutely!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.212.91
April 04, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.49.16
March 25, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.230.48
June 01, 2012
Were the waiting room chairs comfortable at this animal hospital?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
January 20, 2012
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