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Westchester Animal Clinic

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Animal Hospitals

Ark Of The Dunes Animal Hospital

Porter, IN

Ark of the Dunes Animal Hospital

Chesterton, IN

Reed Laurence W DVM

Chesterton, IN

Animal Hospital of Chesterton

chesterton, IN
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Westchester Animal Clinic
Westchester Animal Clinic
(26 Reviews)
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Porter, IN 46304
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Consumer Feedback

(26 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I'm in complete and utter agony over what this terrible clinic did to my kitten. If I would have done this to my pet, I would be in jail.
I'm taking legal action, so I can not post specifics at this time but I had to remove my kitten from their care which as soon as I got to another hospital, he had to be euthanized. Sever neglect, things so unspeakable I vomited all over myself. All preventable, all extremely unnecessary, and horrific. The pictures are literally like from a horror film. I will take action against Reed and everyone who came into contact with my helpless kitten. The look on that babys face, the torture and suffering he went through will not go unheard. If it takes me everything I have. Do not take your pet there, unless you want them to suffer and die.
by Justice xxx.xxx.37.5
March 26, 2020
We have known Dr. Reed since we moved here in 1987. He is a wonderful, caring man. We have adopted many animals from his facility and have enjoyed much love with these incredible animals! We have had mice, rats, rabbits, hamsters, cats and dogs so Dr. Reed is experienced with dealing with all of them! I could never find anyone so personable and caring ...also, when the time comes when you have to say goodbye to them because of age or illness, he and his staff are very caring and sympathetic. I really think highly of Dr. Reed and recommend him to everyone.
by Muriel Kuri xxx.xxx.85.237
February 19, 2016
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was this animal hospital's staff friendly?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by rich xxx.xxx.125.143
November 11, 2014
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.188.18
July 23, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Did you feel like this provider's office was sufficiently staffed?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Not really
by Anonymous xxx.xxx.183.66
May 20, 2014
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Was your pet anxious to leave this veterinarian's office?
Yes, my pet seemed extremely distressed the whole time we were there
by Anonymous xxx.xxx.63.35
January 13, 2014
I was extremely satisfied with how smoothly my pet's appointment went and how helpful the vet was. It really went well. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They could've used quite a few more staff members. They were very understaffed and I ended up having to wait quite awhile.
by Cathy R xxx.xxx.7.178
January 05, 2014
Was the waiting area spacious?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this veterinarian gentle when caring for your pet?
Absolutely not! They were very rough and seemed to have complete disregard that my pet was scared
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
by Anonymous xxx.xxx.15.50
November 01, 2013
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this veterinarian answer all of your questions?
Some were answered
Did this veterinarian fully explain your pet's condition?
My veterinarian explained, but it was a bunch of terms I just didn't understand
Was this veterinarian compassionate when your pet was sick?
No, they just told me worst case scenario with total disregard towards my feelings.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.111.164
October 24, 2013
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.17.46
September 16, 2013
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Porter, IN 46304