Caswell & Carroll Salon

Caswell & Carroll Salon
Caswell & Carroll Salon 1040 Monarch Street Lexington, KY 40513
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did your hair stylist make sure he/she didn't spray water in your face?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.70.194
January 22, 2013
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.23.18
June 25, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Would you recommend this provider to others?
Yes
Did this provider answer all your questions?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.52.183
November 14, 2011
Did this provider have reasonable prices?
Absolutely!
Would you recommend this provider to others?
I Already Have
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.245.88
August 29, 2011
It was very easy to get an appointment. They stylists are knowledgeable and friendly. My hair has never looked better!
by jgib xxx.xxx.76.44
June 07, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to get all of your questions answered while you were at this salon?
Yes
by Anonymous
April 27, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider promptly return your phone calls?
Yes
by Anonymous
April 17, 2011
Were the waiting room chairs comfortable at this provider's office?
Not really
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
by Anonymous
March 31, 2011
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