Joan Sy, D.O.

Joan Sy, D.O.
Dr. Joan Sy Medical Corporation 24953 Paseo de Valencia 1A Laguna Hills, CA 92653
Add a Review

Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Extremely Friendly
Does this provider maintain a professional appearance?
Absolutely
by Devoria Wilson xxx.xxx.118.38
June 16, 2014
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Absolutely
by Stephen Crane xxx.xxx.64.117
April 04, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous xxx.xxx.213.166
October 31, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.141.82
August 21, 2013
Was this provider's office easy to locate?
Fairly Easy
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.64.120
May 08, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider remember you by name?
Sometimes, but not always
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.102.2
April 02, 2013
The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. They always made sure that I wasn't in any pain. I had the hardest time finding their office, and I usually have a good sense of direction. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.
Would not renew important perscriptions that had been ordered by drs for many years. Just wants visits to collect fee was the feeling I got. Demanded full pay not just copay, my insurance said i should not have paid. Money never returned.
by Patient xxx.xxx.77.45
January 18, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider offer flexible appointment times?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by sam xxx.xxx.21.53
December 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.164.18
September 02, 2012
I am so lucky that I found Dr. Sy. After a few days of driving and airline flights, my right hip locked up on me and I couldn't walk a block, much less the 3 miles, 4-5 times a week I was used to. I was skeptical about the treatment as is was so gentle. Dr. Sy said it might take a few days for the adjustment to provide as much as it was going to, so I was sure I would be back, but four days later I felt as though I could do a three mile walk again. I would recommend Dr. Sy wholeheartedly!
by Laura xxx.xxx.196.83
August 24, 2012
Add a Review