Joan Sy, D.O.

Joan Sy, D.O.
Dr. Joan Sy Medical Corporation 24953 Paseo de Valencia 1A Laguna Hills, CA 92653
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
September 06, 2011
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
September 02, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
August 27, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider have helpful information available online?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
August 19, 2011
Wonderful, caring and empathetic. I have already referred MANY of my friends and family. I call her my "miracle worker."
by A.
August 13, 2011
Would you refer this provider to a family or friend?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
August 12, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
August 09, 2011
Dr. Sy is the best doctor ever. I have been seeing her for about 3 years now. I travel all the way from LA to see her because I don't want to see anyone else! Highly recommended !
by Natalie Hare
August 09, 2011
Does this family doctor use current and safe equipment?
No; the equipment needs to be updated
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the waiting room chairs comfortable at this family doctor's office?
Not really
Was this provider's office clean?
It could have used some cleaning
by Anonymous
August 03, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
August 02, 2011
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