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Urbandale Health Care Center

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Urbandale Health Care Center
Urbandale Health Care Center
(10 Reviews)
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4614 NW 84th St Urbandale, IA 50322
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.254.234
July 17, 2013
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this nursing home answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.197.64
January 09, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider remember you and your circumstances at every appointment?
Yes
by Joy xxx.xxx.24.123
January 05, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
by KELLY xxx.xxx.172.188
March 05, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
February 04, 2012
Was this provider's staff friendly?
Friendly Enough
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
January 15, 2012
Does this provider treat their staff well?
Kind of, but not very well
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous
December 03, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 03, 2011
Are you going to visit this provider again?
Sure
Does this provider use current and safe equipment?
Yes
by Anonymous
July 11, 2011
Was this provider's staff friendly?
Yes
by Anonymous
May 10, 2011
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Map and Directions
4614 NW 84th St, Urbandale, IA 50322