Tacoma Lutheran Home

Tacoma Lutheran Home
Tacoma Lutheran Home 1301 N Highlands Pkwy Tacoma, WA 98406
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Very clean and friendly. My spouse enjoyed his stay.
by Bruce xxx.xxx.154.205
July 01, 2021
My husband has been there for 2 weeks. Everyone is really nice and caring. They are probablya little over worked. But the food is horrid. I can eat meals with him (for a small fee) I won't. One meal with him was enough! They could hire someone who can actually cook. Cooking food in a large quantity is not an excuse for bad food. The best thing about meals is going to the dining room and visiting with friends.
My husband cannot wait until he is able to come home and eat his own food.
by Itsme xxx.xxx.34.102
November 08, 2017
Mom is happy. Staff are attentive. Location is clean. Using Medical Rehab after hospital stay.
by Maggie J xxx.xxx.166.148
October 10, 2016
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this senior care facility's staff friendly?
They were decent
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Was this senior care facility easy to locate?
Fairly Easy
by Anonymous xxx.xxx.198.140
November 23, 2014
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.30.75
May 15, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did they follow up with you after your appointment?
No, but they said they were going to!
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by MARY AMOS xxx.xxx.189.182
November 06, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.107.42
October 04, 2013
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.105.109
May 27, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.14.157
March 26, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you refer this provider to a family or friend?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.129.59
December 18, 2012
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