Silver Stream Center

Silver Stream Center
Silver Stream Center 905 Penllyn Pike Spring House, PA 19477
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Consumer Feedback

(12 Reviews)
Service
2.5 star average for Service
Environment
2 star average for Environment
Expertise
1.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
My mother was here and they helped her get back to the level that she needed to be at to go to an assisted living. The staff were honest and upfront about her level of care and didn't try to convince me to get my mom to stay there to get her money. She went here for rehab after a broken hip. Therapy was great. Food could have been better.
by Sandy xxx.xxx.50.125
October 05, 2016
Unkept, Antiquated, Dirty, Poor Conditions
by Bobby Michaels xxx.xxx.115.60
March 16, 2016
Was this senior care facility clean?
No, I didn't feel comfortable at all
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Are you going to visit this senior care facility again?
Not if my life depended on it
Did this provider seem up-to-date with the current advancements in their field?
Not really
by Anonymous xxx.xxx.38.203
November 01, 2014
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility use excessive foul language?
No
Did a staff member acknowledge or greet you when you entered?
No
Did this provider spend time asking questions and listening to you?
Not really
by Anonymous xxx.xxx.212.226
July 21, 2014
Was this senior care facility clean?
No, I didn't feel comfortable at all
Was this senior care facility's staff friendly?
Yes
Did this provider show attention to detail?
Definitely not
Did the waiting room furniture appear to be clean?
No
Did the staff keep the temperature in the waiting room pleasant?
No
by Nu2lfe xxx.xxx.129.215
June 12, 2014
Are you going to visit this provider again?
Without a doubt!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.155.34
June 19, 2013
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Are you going to visit this provider again?
Not if my life depended on it
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous xxx.xxx.65.253
December 30, 2012
This is an inadequate care facility, upon arrival you are met with a pungent order of urine. The staff is uneducated in medicine, only one RN the rest are aides that are shiftless and shoddy. If I could take away the half star I would in a heartbeat. AVOID at ALL COSTS.

I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. I did not feel safe at all in their care. I definitely had doubts about their qualifications. I've never seen a provider look so unprofessional. They obviously do not care about their appearance here because they looked like slobs. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should.
by TC xxx.xxx.231.42
November 27, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.225.91
August 17, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.137.82
March 07, 2012
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