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Sequoyah East Nursing Center

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Roland, OK

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Sequoyah East Nursing Center
Sequoyah East Nursing Center
(4 Reviews)
> Get Phone Number & Directions
Rte 1 Taylor Rd Roland, OK 74954
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Consumer Feedback

(4 Reviews)
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Service
4 star average for Service
Expertise
2 star average for Expertise
I have been in the health care field for 20 years and even when I dislike someone I am professional. That is my job! I am an administrator as well so I know how you're Supposed to act. Unfortunately, this was not the case here! If you choose to work in a nursing home with elderly and sick patients you better be prepared for family to be emotional! The nurses are/were fabulous! Lisa, Jennifer, and all the others showed kindness! The administrators were horrible! They wanted our money and daddy not to pass. They fought us every step of the way when it came time for hospice! They suggested the hospice to use. I had to show my bad side just to get things accomplished. My dad was mistreated because they didn't like me! Admin is supposed to run the place and not make judgements against family when a family member is dying a slow painful death! I would highly recommend another home for your loved one. In 43 years I've never seen my daddy cry and momma hadn't either but they still fought us and told all staff how horrible we were. If I was in charge and my employees acted like that they would be dismissed immediately! Gossiping is unacceptable and convincing the dr we were lying is unacceptable. Falsifying MARS reports is a felony and an issue for the DEA and Hospital joint commission. Ricky (unsure of spelling) Dorothy, dena, and dr cheek (unsure of spelling) were more interested in gossiping than doing their jobs! Let me reiterate the nurses were kind and did all they could but the admins are ALL unkind, unorganized, and can't remember what they told you five minutes ago. I've never been more disappointed in my life!!
by T.M xxx.xxx.115.161
March 02, 2016
Multiple times I entered my Dads room and he was in distress or very agitated because he could not get any help and his call light had been put where he could not reach it. Every time my Mom, sister or I would ask a question, no one could ever answer it. The response would be "I don't know, I just got here". Do they not have a chart to read? Is things not recorded in said chart? My Dads stuff was constantly being misplaced. Hospice took him home on Jan. 27th and He died on February 1. My family and I feel he would have lived longer if he would have received better care at this facility. They may be good for people who are able to somewhat take care of themselves, but for those who need help, I DO NOT recommend this nursing home. Most of the employees were friendly but they were very lazy. They would mark or say they had given him a shower when they hadn't, my Dad had tremors and could not feed himself, unless one of us could be there, he didn't eat because he had no help. They repeatedly lied to my Mom about stuff. When your family, who you love, is at the mercy of people you do not trust, it is very scary. You do not know what is being done or not being done when you cannot be with them.
by Mona Hicks xxx.xxx.112.105
February 16, 2015
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I'll definitely be going back. I didn't have a bad experience. The decision to place my mom is not easy, i feel guilty and helpless but after visiting with the staff at Sequoyah East Nursing Center I am a little more at ease. I just want to say thank you to the staff for the amount of time spent with me and all of the information recieved. I will definantly rest easier tonight.
by M. Wilson xxx.xxx.47.232
August 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by DD Holmes xxx.xxx.145.106
August 04, 2012
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Map and Directions
Rte 1 Taylor Rd, Roland, OK 74954