Saint Francis Nursing Center

Saint Francis Nursing Center
Saint Francis Nursing Center 4 Ridgewood Pkwy Newport News, VA 23602
Add a Review

Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
ST FRANCIS nearly killed my Mother In Law, they starved her, she lost 65 lbs, they gave her other patients medications, they stole her clothing and bedspreads, they left her unchanged and alone all day long, we came to visit and saw a huge lump on her head with abrasions and black eyes with no explanation except no one saw her because there was a shift change, very unclean. The staff were unresponsive, call buttons were not answered and I saw them yell at residents for falling, deplorable, do not leave your loved one here.
by Sam Kukich xxx.xxx.88.40
September 24, 2018
Attentive staff who actually smile. Great food. Clean.
by Terry xxx.xxx.126.193
March 02, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
Did this senior care facility use current and safe equipment?
Yes
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
by sylvia futrell/dorothy price was was very pleased when i was giving a tour and hope in the furture that i will be pleased if i ever need this facility xxx.xxx.67.87
April 17, 2014
Are you going to visit this senior care facility again?
Without a doubt!
Was this senior care facility's staff friendly?
They were decent
Did this senior care facility use current and safe equipment?
Fairly Current
Was this senior care facility clean?
It was satisfactory
Were the restrooms clean at this provider's office?
Absolutely
by Anonymous xxx.xxx.116.115
April 05, 2014
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.193.147
May 21, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.80.244
April 27, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Michelle xxx.xxx.35.9
January 02, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by lisa xxx.xxx.56.99
October 22, 2012
The place was organized and clean. All of my questions were answered.



Note: This poll was set up strange and would not let me correct an error.
by Denise xxx.xxx.161.106
September 04, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.113.139
July 18, 2012
Add a Review