Rolling Hills Care Center

Rolling Hills Care Center
Rolling Hills Care Center 801 N 193rd East Ave, Box 958 Catoosa, OK 74015
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
My sister has lived in this facility for some time. When I was there, all the staff was very friendly, and helpful. I wish there was a facility close to Midwest City OK like it.
I will be moving my sister to Oklahoma City to live with me until we can find a suitable place over here near family.
by Judy xxx.xxx.226.32
August 20, 2014
Did this nursing home answer all of your questions?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this business handicap-accessible?
Yes, it was handicap-accessible
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous xxx.xxx.156.34
September 08, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.141.2
September 05, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.137.5
March 23, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider offer flexible appointment times?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Loved One xxx.xxx.6.194
March 19, 2013
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by Discusted Loved one xxx.xxx.163.56
October 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.61.96
September 03, 2012
Did this nursing home answer all of your questions?
Yes
by Anonymous
November 04, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
August 24, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
July 20, 2011
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