North Woods Nursing Center

North Woods Nursing Center
North Woods Nursing Center 2532 Cadillac Dr Farwell, MI 48622
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider promptly return your phone calls?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.73.232
April 30, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.

My 81 year old mother will be there a month or more recovering from a stroke, and the quality of care (5 days so far) has been exceptional. Physical and occupational (necessary life skills) therapy both are excellent. The staff couldn't be more accommodating to my families needs/wants to make her more comfortable while there.

The food, of course, is not haute cuisine, but it IS quite good, with choices for the entree, vegetable and dessert for every meal. They even have my mother participating in group activities (they kind of coerced her into it :) ) something she normally hates.

The facility itself is top notch, very clean and open, with a beautiful view of the surrounding woods. There aren't any unpleasant smells usually associated with nursing homes, nor does it smell of cleaner or air freshener as many such places do. Altogether an excellent place for a senior to convalesce or stay in for long time nursing care. Worlds better than the Philadelphia area facility we moved her from, largely because of the wonderful, caring staff.
by Sue H xxx.xxx.55.253
March 07, 2012
Does this provider use current and safe equipment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have helpful information available online?
Yes
by Anonymous
November 08, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
September 28, 2011
Would you refer this provider to a family or friend?
No, I wasn't impressed
Are you going to visit this provider again?
Not if my life depended on it
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider treat their staff well?
No, the staff was very mistreated
by Anonymous
May 09, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
May 08, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was it easy to make an appointment with this provider?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have reasonable prices?
Yes
by Anonymous
March 06, 2011
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