They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
My 81 year old mother will be there a month or more recovering from a stroke, and the quality of care (5 days so far) has been exceptional. Physical and occupational (necessary life skills) therapy both are excellent. The staff couldn't be more accommodating to my families needs/wants to make her more comfortable while there.
The food, of course, is not haute cuisine, but it IS quite good, with choices for the entree, vegetable and dessert for every meal. They even have my mother participating in group activities (they kind of coerced her into it :) ) something she normally hates.
The facility itself is top notch, very clean and open, with a beautiful view of the surrounding woods. There aren't any unpleasant smells usually associated with nursing homes, nor does it smell of cleaner or air freshener as many such places do. Altogether an excellent place for a senior to convalesce or stay in for long time nursing care. Worlds better than the Philadelphia area facility we moved her from, largely because of the wonderful, caring staff.
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