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Mecklenburg Health Care Center

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Mecklenburg Health Care Center
Mecklenburg Health Care Center
(12 Reviews)
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2415 Sandy Porter Rd Charlotte, NC 28273
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
This is I regard to the meals. It was 5:45 when the evening meal was brought out and some of the other residents in the dining room did not get theirs until 6pm. What is the since of filling out meal selections the day before if it is going to take so long for meals to be served. As I was bringing my mother back to her room I noticed to meal trays on the counter at the nurses station without hot covers jut sitting there getting cold.
Also my mother is 102 years old and they are getting her up at 5:30 in the morning dressed and ready for the day. That is too early for her to sit in her wheel chair waiting for her morning meal. She is also to be put down for a nap every day at 2pm and gotten up at 4pm. This has not been done and when dinner times comes she is so tired it is hard for me to get her to eat anything. I wonder sometimes what the CNA'S do all day long. It sure isn't making sure tat the residents are well taken care of. I have noticed people hanging around and talking, some on cell phones talking to someone or playing games.

I may not b professionally trained as a care giver but I know I could certainly do a better job than some of them do. It is a shame that there isn't a better run nursing home in the area because I would move her there. Since my mother has been there. There has been a changed in administrators at least three times, DON's at least four times and changes in CNA's and LPN's. Something is wrong in the way this facility is being run and how employees are treated, wages wise and appreciation wise. You need to get your acts together. It doesn't help that the upper management is states away either. How do you know what is going unless you are there observing what goes on.

BAD PLACE!!!!!!!
by Gladys Leighton/MaryJane Gammon xxx.xxx.238.228
August 07, 2015
Are you going to visit this senior care facility again?
Not if my life depended on it
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Were you able to get all of your questions answered while you were at this senior care facility?
None of my questions were answered
by Anonymous xxx.xxx.5.38
July 08, 2014
Was the music playing while you waited or during your visit pleasant to you?
No
Was this provider's staff friendly?
Mostly
Would you recommend this nursing home to others?
Absolutely Not
by Anonymous xxx.xxx.68.10
February 16, 2014
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Are you going to visit this provider again?
Not if my life depended on it
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous xxx.xxx.154.184
August 22, 2013
Would you recommend this nursing home to others?
Absolutely Not
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this nursing home answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.161.202
January 09, 2013
Does this provider promptly return your phone calls?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.200.208
January 02, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.51.163
September 26, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.51.163
September 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.47.185
July 09, 2012
Was this provider's office too cold?
No, it was fine
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
October 17, 2011
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Map and Directions
2415 Sandy Porter Rd, Charlotte, NC 28273