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Los Palos Convalescent Hospital

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Los Palos Convalescent Hospital
Los Palos Convalescent Hospital
(22 Reviews)
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1430 W 6th St San Pedro, CA 90732
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Consumer Feedback

(22 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
If possible to give 1/2 star , I would. Overworked CNA's, Unsure RN's and office staff, management that was more interested in obtaining new patients and walking the halls in designer clothes. 2 years ago, attended a Father's Day luncheon that had been promoted by the facility, a Hawaiian Luau. The " entertainment" was the CNA's wearing coconut bras and grass skirts over their uniforms and dancing a hula, sort of cute. An hour and 40 mins later, you could tell there was something wrong with their party. Lunch was delayed and when served, the metal cart was wheeled out into the dining area and left there! No staff served the lunch to the residents!! I was visiting and began to serve trays along with several other family members in attendance. The meal was a horrible mess of rice, Adobo ( a Filipino Dish) that was not only cold but full of fat and grissel. Ir was absolutely disgusting. I asked the other residents sitting with me Dad and I if this was how they normally ate and they said the food is genereally poor quality food with not much thought into the food course. I wouldnt have served a dog this slop and this was this facilities special Father's Day celebration?!
My Father had several new Hawaiian shirts that were labeled with his name as well as room number written in permanent marker in the collar that were "misplaced". I was invited to look in their laundry area to see if I could locate his lost clothing. Clothes were piled loose on the floor and went up to nearly the ceiling!! no bags of clothes, just mounds of mess.
The ADmisitrator loves to parade around the halls in her high end clothing and chat with the residents as if she is their best friend, half of them dont even know who she is and look at her like "Do I know you?" and not because they are old but because she is just putting on a show for potential residents family members.
The only thing this place is consistent with is that they are just as crappy, old and disorganized as they were 35 years ago. Do not put your loved ones here unless you just dont care where your family is.
by Chucks Daughter xxx.xxx.162.225
May 08, 2018
I have waited over 55 minute on hold or in attempt to contact the assigned person taking care of my mother without success,Further, I was disconnected mulitilple times. This is not acceptable service on any level. I am not compensated nor do I receive any compensation from this physicility or it's parent company. If I were associated in any tanagible way with this company there would be a great deal of changes Now I discover you will not even accept my review
by none xxx.xxx.121.74
November 13, 2016
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous xxx.xxx.147.100
October 18, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by patient granddaughter xxx.xxx.146.157
September 01, 2013
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Were you able to relax during your appointment?
Not really, I was a little uneasy
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous xxx.xxx.168.77
December 22, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Did this nursing home answer all of your questions?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by OCMIKE xxx.xxx.49.42
December 03, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this provider's office easy to locate?
Fairly Easy
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.105.241
October 11, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.109.163
September 06, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.48.84
July 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.169.246
June 01, 2012
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Map and Directions
1430 W 6th St, San Pedro, CA 90732