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Liberty Terrace Care Center

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Liberty Terrace Care Center
Liberty Terrace Care Center
(29 Reviews)
> Get Phone Number & Directions
2201 Glenn Hendren Dr Liberty, MO 64068
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Consumer Feedback

(29 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Was this provider's staff friendly?
No, they were rude
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider give unbiased advice?
No. I didn't trust their motives.
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Anonymous xxx.xxx.81.0
April 13, 2013
this is the worst place i have ever seen, none of the nursing staff seemed to know what was going on,they were very dirty, didn't look like the staff had taken a bath in days,when asked a question they would say i will find out and let you know, never to be seen or heard from again...social worker was of NO help what so ever...when asked to get the paperwork to get my father-in -law discharged, we were told it would take 3-5 days...that medicare had a 3 day waiting period.....this place is a dump to put it nicely.
by ed xxx.xxx.210.78
January 04, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider late to your appointments?
No, they were on time
by amanda xxx.xxx.54.149
December 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Leann xxx.xxx.146.105
September 11, 2012
They barely gave me any information at all. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. It was pretty hard to find the building, but I eventually found it.
by Anonymous xxx.xxx.6.98
August 27, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Amber xxx.xxx.107.6
April 24, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.23.246
April 17, 2012
The nursing staff was unable to answer most questions without consulting a book or other staff and even then, there was not really a clear answer.
by Anonymous xxx.xxx.82.139
April 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.123.4
April 04, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.62.239
March 05, 2012
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Map and Directions
2201 Glenn Hendren Dr, Liberty, MO 64068