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Hillcrest Care Center

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Hillcrest Care & Rehab Ctr

Bellevue, NE

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Papillion, NE

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Papillion, NE
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Hillcrest Care Center
Hillcrest Care Center
(19 Reviews)
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1702 Hillcrest Dr Bellevue, NE 68005
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Consumer Feedback

(19 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
great PT. poor nursing. it has been many months waiting call back regarding my complaints. Be there to watch your loved ones care
by ps xxx.xxx.21.198
April 28, 2020
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
by Anonymous xxx.xxx.167.121
June 09, 2014
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Are you going to visit this senior care facility again?
Not if my life depended on it
Was this senior care facility's staff friendly?
Not one bit
Was this senior care facility clean?
It could have used some cleaning
Does this provider have a good professional reputation within your community?
No
by M xxx.xxx.239.82
May 12, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider welcome questions?
Not at all. They ignored my questions
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
by Anonymous xxx.xxx.80.25
October 23, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider remember you by name?
No, and they don't make an effort to even try
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous xxx.xxx.26.171
October 07, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider answer all of your questions?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.233.51
October 04, 2013
Hillcrest has a very good reputation, but our experience was not a very good one. If you are not able to be with your loved one most of the time or if they require more care than just PT (the physical therapists appeared to be very good), do not use this rehab facility. We also had a very difficult time with one of their social workers who was discourteous (even rude at times) and extremely indifferent to the situation. Needless to say we decided, not the Hillcrest personnel, that our loved one needed emergency care and we drove her to the ER where she was promptly admitted.
by LMM xxx.xxx.167.180
September 21, 2013
Does this provider use current and safe equipment?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider listen to your input and concerns?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.81.131
March 13, 2013
Would you recommend this nursing home to others?
Yes
by Anonymous xxx.xxx.79.35
March 04, 2013
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous xxx.xxx.183.240
February 05, 2013
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Map and Directions
1702 Hillcrest Dr, Bellevue, NE 68005