High Hope Care Center

High Hope Care Center
High Hope Care Center 475 High Hope Rd Sulphur, LA 70663
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
2.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
My Aunt was there and very happy. Always clean and very nice staff.
by Angie Sovereign xxx.xxx.71.206
March 19, 2016
Their staff was rude and unprofessional. I didn't feel welcome there. I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to anyone at all. The staff is very defensive and gets an attitude when questions are asked. I was very frustrated. This provider makes no effort to get my view on things. They seemed uninterested about our concerns. The staff made it completely obvious that they didn't respect this patient or any others that I saw. The treatment our family member received left me feeling angry and depressed. This facility provided little actual care for the patient. My loved one spent 6 days there without ever even seeing a doctor, even though medical issues needed to be addressed. No help from staff-just bad attitude and rudeness.
by B.J. xxx.xxx.98.18
March 20, 2014
Would you recommend this nursing home to others?
Absolutely Not
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Was the background music pleasant while you were in the waiting room?
Not really
Does the provider's staff try to be helpful?
No
Did this provider take time with you at your appointment?
No
by Anonymous xxx.xxx.8.2
March 18, 2014
Was the background music pleasant while you were in the waiting room?
Not really
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Were you glad that you had the appointment with your provider?
Somewhat
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Would you recommend this nursing home to others?
Absolutely Not
by terribly dissapointed xxx.xxx.129.19
March 17, 2014
Do you feel like this provider's office is well staffed?
Yes
by Anonymous xxx.xxx.249.156
March 10, 2014
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.80.168
May 07, 2013
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.183.4
October 29, 2012
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
January 28, 2012
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