Glenshire Nursing & Rehabilitation Center

Glenshire Nursing & Rehabilitation Center
Glenshire Nursing & Rehabilitation Center 22660 S Cicero Ave Richton Park, IL 60471
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Consumer Feedback

(38 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.82.217
May 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.163.27
March 22, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Are you going to visit this provider again?
Sure
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Anonymous
February 27, 2012
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous
February 10, 2012
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider listen to your input and concerns?
Yes
by Anonymous
February 04, 2012
Very unprofessional and unhelpful staff. Did not take vitals for my mother and served her ice cold food every day and told her they would not help her get a shower or to and from toilet or around the facility to participate in activities. They were unaware of her condition and what attention she needed daily to stay healthy. Her bed sheet was stained and they had a pad down that was bloodied from the previous resident. The bed was broke and would not sit up. They had two tvs for her and her roommate with no private listening device so it was whomever could blast their tv the loudest was the winner.
by brooksie
January 15, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
November 30, 2011
I did not feel safe at all in their care. I definitely had doubts about their qualifications. They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me. Their equipment was ancient. By the looks of it I wouldn't be surprised if they've never replaced any of it.
by daughter of victim
October 12, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
September 24, 2011
The office was horrible.It stinks like very strong piss. I hate to visit that place. Unfortunately my uncle likes it because it's close to his home. My aunt is very very very dissatisfied with having to be there. I truly hate visiting her because she cries to come home, when I try to kiss her on her forehead whenever I arrive and before I depart, she flinches like she's being hit or abused. I also hate visiting my auntt becasue I always have to help other residents. They seem to be neglected as well. Also, regarding the HIPPA law, they let anyone who wants to sit in on a meeting do so. I think that's blatent disregard to the patient. Glenshire Nursing & Rehabilitation Center seriously needs new management. If President Obama wasn't bogged down with previous matters I would seriously contact him regarding this nursing care center.
by Blondell Jones
September 20, 2011
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