This facility is under staffed and the staff they have are very rude and ignorant. I don't understand how the facility can remain open with only (1) elevator working, no towels or sheets available and 2nd & 3rd floor smelling of urine and poop constantly. The entire facility furnishing are outdated on every floor, walls could use a coat of paint. It appears the 1st floor is for rehab patient, so that floor looks just a tab better then the rest of the facility. Staff don't response to patient needs, allowing them to sit in urine or poop for several hours or even all night. If you are depressed this place will only make you more depressed. The website pictures are a joke, rooms look nothing like the website! If I could rate them (-1) that would be the real rating. If you love your family member - Don't put them in Glenshire!
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