Fernhill Care Center

Fernhill Care Center
Fernhill Care Center 5737 NE 37th Ave Portland, OR 97211
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Consumer Feedback

(4 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Recommended
4 star average for Recommended
Would you refer a friend or family member to this senior care facility?
Yes
by Anonymous xxx.xxx.193.14
September 07, 2014
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
December 04, 2011
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
June 12, 2011
They never take that extra step to make me feel special. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. I felt a little pressured to buy products, but it wasn't overbearing. Still, I wish they had been a little more professional. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by susan
March 03, 2011
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