Father Murray Nursing Center

Father Murray Nursing Center
Father Murray Nursing Center 8444 Engleman Center Line, MI 48015
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous xxx.xxx.153.197
October 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.10.129
July 31, 2012
I only toured the facility. As I toured everyone was friendly and the staff did call each resident by name and along the way different people were making sure the residents had what they needed, even the admissions lady who toured with ne.
by samila xxx.xxx.186.21
April 21, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
January 09, 2012
the room floor is dirty / sticky, its been over a week so far. Some seem to not want to be bothered with questions about my dad, or to get something for him. the rooms aren't set up properly to have a tv for the patients that are stuck in their bed most of the day, smells of urine every where.
by Tawnya
November 27, 2011
Remembering clients by name is not a very big concern for the staff here because every time I come in for an appointment I constantly have to remind them who I am. It would be nice to be recognized at least once is all I'm saying. They do not keep the restrooms well-stocked here. No paper towels, toilet paper, or even a toilet seat cover! I had nothing to clean up with. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Not pleased
June 17, 2011
I got an appointment quickly. I've never had to wait too long. It was easy to get the appointment time that worked for my schedule. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. Smells like urine everywhere including dinning rooms. Very dirty. Most of the staff are caring however, one aide was mean to my dad and it took a week for them to figure our who it was. Would not give my dad his water pill even though he was full of fluid, so much that it was coming out of his nose. He also fell during a NIGHTTIME fire dill and received seven staples in his head. His wallet was stolen and magically reappeared of course without his money and social security card. I would not recommend this place for your loved one. :(
by Sad Daughter
June 06, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
May 16, 2011
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