Evergreen Health Care Center Inc

Evergreen Health Care Center Inc
Evergreen Health Care Center Inc 10124 S Kedzie Ave Evergreen Park, IL 60805
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Consumer Feedback

(34 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
by aanonymous xxx.xxx.1.109
January 23, 2013
This facility lacks compassion when it comes to the nurses and CNA's handling their responsibilities the CNA's have to many patients in the 500 Unit, the other units seemed to be almost empty. The ratio in that unit is too high. They don't administer meds on time nor do they check on the progress of the patient. The first thing they do is place the patient in a diaper. Do not take a loved one to this facility, they have no idea why they exist. They don't realize if they have no patients then they have no facility nor employees. I can tell the owners care about nothing but their profits. Shame on them
by E. Turner xxx.xxx.174.68
November 27, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.114.153
November 15, 2012
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Anonymous xxx.xxx.158.95
November 11, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.208.116
August 31, 2012
Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I was there yesterday and my husband had to wait 35 mins to recieve a plate, after his other two roommates had already finished theirs. This was not the first time. I lady came to the room and said she would get his nurse. 10 mins.later. I went to the desk. Another lady said he did not have a dietary sheet in his file. She said she would go get his plate. Here comes HIS nurse with a terible attitude. They brought his plate and the food was cold. They told me, I could go with this lady so she could heat it up. I said no, he is in room ???. She microwaved it so it was dried out. There was NO professionalizism at all. They take the urinals to empty and do not rinse them out. The roommate had to ask several times for some water. The lady came, after a long while and said, ok ,who needs some tape. With every right, the man was so upset and frustrated he cursed. He finally received his water. You ask for your pain pill and they say, ok I'll get your nurse. 30 mins. later, still no pill. I give this establishment a D- for service and NOT being professional. This is very, very bad management at 10124 S. Kedzie.
by kgl xxx.xxx.128.102
August 29, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.177.83
May 16, 2012
by Anonymous xxx.xxx.117.14
April 06, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
February 06, 2012
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
January 28, 2012
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