Dublinair Health Care & Rehab

Dublinair Health Care & Rehab
Dublinair Health Care & Rehab 300 Industrial Blvd Dublin, GA 31021
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
2 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
I am having a horrible time trying to reach station 2. For some reason, they have trouble answering the phone?? I realize the residents come first as they should; but when a resident has to call the nursing home from their room to get assisted on or off the toilet there is a problem!! Some of the nursing staff are great and then you have a few that are very rude and then go into the residents room and scold them for not telling them the problem!! Maybe they are scared to tell you because of your rude behavior?? Please answer your phones and the residents call lights!! This is a small example of problems I am having with this nursing home!!
by Carolyn Harrell xxx.xxx.16.125
April 11, 2015
Wished I never bought my husband to this facility.day shift did.t care for him.help button was where he could not reach it and he is paralyzed on the right side.nurse would check to see if he needed changing in his feces for over an hour if not longer.had severe it I that sent him to the hospital for ten day that know one detected.he's home and doing better.
by anonymous xxx.xxx.50.21
February 09, 2015
Does the staff at this senior care facility always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.201.25
November 06, 2014
This was the most filthy facility I've even been in. The staff there was abusive and neglected my father in law. I have filed a claim with them against the state and they are under investigation. I wouldn't wish this place on my worst enemy. They were just letting my father in law die and not seeing to his needs. We move to Shamrock and we have been very pleased. I couldn't rate them any lower or I would have!!! Please don't put your loved one in this facility!!!
by Shelly xxx.xxx.143.209
November 05, 2014
My mother-in-law is under their care. She has advanced Alzheimer's. I believe the staff tries to be attentative, but the clenliness of the facility leaves something to be desired. We found lots of spilled food between the cushion and seat of her wheelchair, some of it very old. We are seeking support of the Ombudsmen to bring the sanitary problems to their attention.
Overall the care is OK, but the place could use a good scrubbing and updating.
by paul xxx.xxx.64.231
November 22, 2012
Would you recommend this nursing home to others?
Yes
by Anonymous xxx.xxx.99.229
November 11, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office clean?
Yes everything was neat and sterile
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you feel safe in this provider's care?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by sheree xxx.xxx.108.178
September 27, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
January 12, 2012
Was this provider late to your appointments?
No, they were on time
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
November 23, 2011
I was very satisfied with my visit. They were helpful and I left feeling encouraged. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. If I were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better. The office was very easy to locate. I didn't have any trouble finding it at all.
by BarbaraNyeholtCourser
November 14, 2011
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