I am having a horrible time trying to reach station 2. For some reason, they have trouble answering the phone?? I realize the residents come first as they should; but when a resident has to call the nursing home from their room to get assisted on or off the toilet there is a problem!! Some of the nursing staff are great and then you have a few that are very rude and then go into the residents room and scold them for not telling them the problem!! Maybe they are scared to tell you because of your rude behavior?? Please answer your phones and the residents call lights!! This is a small example of problems I am having with this nursing home!!
Wished I never bought my husband to this facility.day shift did.t care for him.help button was where he could not reach it and he is paralyzed on the right side.nurse would check to see if he needed changing in his feces for over an hour if not longer.had severe it I that sent him to the hospital for ten day that know one detected.he's home and doing better.
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