Carrollwood Care Center

Carrollwood Care Center
Carrollwood Care Center 15002 Hutchinson Rd Tampa, FL 33625
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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
1.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Went to visit numerous time. Turned the call light on for my mom . Over 1 hr before anyone came. This happened numerous times. My mom needed help with being feed when I would go there her food was cold no One feed her. She needed therapy they will try several times and give up. She would be better off at home. At least I would not wait an 1hr or more before checking on her. These place is the worst. Not safe for older people.
by Bobbie xxx.xxx.168.246
November 11, 2016
A friend from church had the call light on all night, no one came. She finally fell asleep in the morning and they thought she was unconscious. Called the ambulance and forced her, once she awoke to go the Hospital, even though it was rest she needed. She could not sleep because they did not give her the pain medicine, nor bothered to come by and help her. Also the bed had metal wires in it, that her back, which had surgery could not handle. New bed now, hard and uncomfortable. While there the following day the staff, was hostile, belligerent, and unwilling to help. One of my church friends hounded someone to finally give her the pain med's. How they treated her, the visitors, (us) and how other patients were man handled, ignored, is tragic.
by Christian144 xxx.xxx.145.8
April 08, 2016
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Was this provider's office easy to locate?
Fairly Easy
Was this provider's office too cold?
No, it was fine
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous xxx.xxx.4.185
June 23, 2013
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.238.42
May 09, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.94.85
March 30, 2012
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Gerry
December 19, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider give unbiased advice?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
December 01, 2011
I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They didn't help me as much as I was hoping and didn't answer all my questions.
by Kelly
October 03, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous
August 23, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you going to visit this provider again?
Sure
by Anonymous
May 02, 2011
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