A friend from church had the call light on all night, no one came. She finally fell asleep in the morning and they thought she was unconscious. Called the ambulance and forced her, once she awoke to go the Hospital, even though it was rest she needed. She could not sleep because they did not give her the pain medicine, nor bothered to come by and help her. Also the bed had metal wires in it, that her back, which had surgery could not handle. New bed now, hard and uncomfortable. While there the following day the staff, was hostile, belligerent, and unwilling to help. One of my church friends hounded someone to finally give her the pain med's. How they treated her, the visitors, (us) and how other patients were man handled, ignored, is tragic.
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
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