Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They didn't help me as much as I was hoping and didn't answer all my questions.
The office was easy enough to find. They had some annoying music playing in the background here, but it didn't bother me much. It was pretty quiet. I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it. I couldn't believe how rude and inconsiderate they were. I showed up before their scheduled closing time and they said they were closing. They knew I needed help but they still decided to close early. They barely acknowledged me and rushed me in and out of the office.
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