Buena Vista Care Center

Buena Vista Care Center
Buena Vista Care Center 160 S Patterson Ave Santa Barbara, CA 93111
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
2.5 star average for Environment
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
3.5 star average for Value
Expertise
5 star average for Expertise
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
How would you compare this senior care facility to other senior care facilities you have visited?
There is no comparison!
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
by Anonymous xxx.xxx.160.129
July 18, 2014
Was the noise level reasonable in this provider's office?
Too loud
Do you feel like this provider's office is well staffed?
No
Would you recommend this nursing home to others?
No
Was this provider compassionate to you and your situation?
Not really
How would you rate your experience with this provider?
Not very good
by Anonymous xxx.xxx.254.206
March 25, 2014
good people work there ,they are kind and location has good access .they do their best :taking care of helpless patients is not easy.and the family and friends can rest a while ,and see their loved ones healthier again .may god bless them .
by homi xxx.xxx.230.69
July 13, 2013
This facility is an atrocity and should be closed by the state. In the last 2 years since a director and nursing director change it has offered the worst care in the 8 years my family has been involved with it. The food is horrible, I often take my mother home made meals as the food preparation is unacceptable, bland, often unrecognizable. It is almost always cold, unfresh, I would love to see the staff eat it, as I know they certainly would not. Call lights go unanswered for 10 to 20 minutes. Residents have soiled themselves due to the lack of response from the CNA staff. CNA are often seen texting while on duty, slacking off during off or break time in patients wheel chairs! They shuffle about as if they don't want to be there, there is no pride in their work whatsoever. It stems from the top, and all current administration should be fired, and then there should be a cleaning house with some CNAs and nursing staff and a full and more professional staff brought in. My family and I are currently seeking alternate housing for our loved one at BV, thankfully we live locally and check in every day to see what wrong BV did today. If you have any choice what so ever to send your loved one elsewhere, do so. Its a joke. I have made my doctor put in my medical records and chart that if anything were ever to happen to me, that under no circumstances am I to be sent there for any sort of after care!
by yiannis93101 xxx.xxx.79.106
July 01, 2013
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by kathryn Rosales xxx.xxx.219.92
March 12, 2013
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
June 20, 2011
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