Brian Center Nursing Care--Yanceyville

Brian Center Nursing Care--Yanceyville
Brian Center Nursing Care--Yanceyville 1086 Main St N Yanceyville, NC 27379
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Consumer Feedback

(19 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
1.5 star average for Value
I went with a good friend of mine to visit the facility. I sat in the waiting area while the family talked with the Financial Assistance lady. I couldn't believe my eyes with what I saw her doing. She ate her lunch the whole time she talked with the family. She would take a bite of food and them talk. I thought this was very RUDE. If she did that makes you wonder what kind of services are provided by the others that work there and take care of your love ones. Are they getting the undivided attention that they need. I also noticed the care of some of the nurses, which they do what they need with patients but they can get a attitude.
I work with the public and this is not the service that I would provide.
by patsy xxx.xxx.116.159
January 16, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Was this senior care facility's staff friendly?
Yes, they went above and beyond
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was this senior care facility easy to locate?
Fairly Easy
by Janice Hester (Durham,NC) xxx.xxx.76.251
May 15, 2014
Does the provider's staff try to be helpful?
No
Would you recommend this nursing home to others?
Absolutely Not
Does this provider welcome questions?
Not at all
Was this provider helpful about using your insurance coverage?
No
Does this provider use current and safe equipment?
Not at all; the equipment is dangerous!
by Hello xxx.xxx.70.38
March 27, 2014
don't go here! My loved one's health went downhill quickly within 4 horrendous months. The facility my loved one is in now is great. Thank God he's still alive after all the severe pressure sores with infections, skin tears, and extremely poor physician care. The administrators are even worse than the physicians. Maybe they could hire a few more nurses and get rid of some administrators.
by not forgotten xxx.xxx.70.38
February 12, 2014
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by tutu xxx.xxx.70.38
November 28, 2013
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by sick and tired of being sick and tired xxx.xxx.70.38
October 03, 2013
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did this provider answer all of your questions?
No, I left confused and frustrated
Would you recommend this nursing home to others?
Absolutely Not
by fontzypontz xxx.xxx.140.146
August 12, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous xxx.xxx.244.157
July 24, 2013
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.52.130
June 04, 2013
Did you feel safe in this provider's care?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.13.110
May 13, 2013
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