They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. One of the first things I noticed about this business was that they were not handicap-accessible and offered no means for handicapped individuals to enter the building. There were barriers everywhere making it practically impossible to get in the front door. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish.
Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. I couldn't believe how rude and inconsiderate they were. I showed up before their scheduled closing time and they said they were closing. They knew I needed help but they still decided to close early. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. I was very unimpressed with their level of skill. It seemed like they had just started yesterday.
by sick and tired of being sick and tired XXX.XXX.70.38
It was not easy to reach them in an emergency. I had to call several times before I finally reached them. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I don't think they were very experienced or well-trained. They didn't know what they were doing at all. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy.
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