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Bell-Minor Home Inc

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Bell-Minor Home Inc
Bell-Minor Home Inc
(10 Reviews)
> Get Phone Number & Directions
2200 Old Hamilton Pl NE Gainesville, GA 30507
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Was this senior care facility clean?
No, I didn't feel comfortable at all
Would you recommend this senior care facility to others?
Absolutely Not
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility's staff friendly?
Not one bit
by Anonymous xxx.xxx.50.159
November 12, 2014
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the restrooms clean at this provider's office?
No
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Was this provider's staff friendly?
No, they were rude
by ANON xxx.xxx.193.235
February 08, 2014
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.255.65
December 28, 2012
While trying to select the most appropriate facility for my mom I visited three other rehabs. I wanted a clean, safe, friendly environment where my mom could recover and possibly stay for the rest of her days. The first three I visited had 5 stars from the state but the conditions I observed at these facilities were less than satisfactory. Bell Minor made me smile when I went through the front door. It smelled nice, you could see yourself in the floors, the residents and employees were happy. Light floods the facility,there are courtyards, nice gathering places and I had a good feeling when I exited the building. This was "the place for my mom". Do your own research you will know what is right deep in your heart. Thank you, Bell Minor staff I can sleep knowing my mom is being well cared for and loved. You can't find enough stars for that peace of mind.
by Lindaloo xxx.xxx.24.107
October 16, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.211.14
September 19, 2012
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous
February 27, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
October 13, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
September 03, 2011
They didn't help me as much as I was hoping and didn't answer all my questions. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite. .They certainly need to have phones in the patient rooms and make lunch trays available to an elderly spouse who comes and sits all day with the patient. they should be aware if the spouse who is sitting there with the patient has any medical problems.
by misspat
August 17, 2011
I am going to refer everyone I know here. I absolutely love this place. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
The staff took care of our mother and were wonderful to the last day and they are so appreciated!
by The Toler Family
March 14, 2011
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Map and Directions
2200 Old Hamilton Pl NE, Gainesville, GA 30507