While trying to select the most appropriate facility for my mom I visited three other rehabs. I wanted a clean, safe, friendly environment where my mom could recover and possibly stay for the rest of her days. The first three I visited had 5 stars from the state but the conditions I observed at these facilities were less than satisfactory. Bell Minor made me smile when I went through the front door. It smelled nice, you could see yourself in the floors, the residents and employees were happy. Light floods the facility,there are courtyards, nice gathering places and I had a good feeling when I exited the building. This was "the place for my mom". Do your own research you will know what is right deep in your heart. Thank you, Bell Minor staff I can sleep knowing my mom is being well cared for and loved. You can't find enough stars for that peace of mind.
They didn't help me as much as I was hoping and didn't answer all my questions. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite. .They certainly need to have phones in the patient rooms and make lunch trays available to an elderly spouse who comes and sits all day with the patient. they should be aware if the spouse who is sitting there with the patient has any medical problems.
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