Michelle Berger, MD

Michelle Berger, MD
4100 Duval Rd Ste 4-205 Austin, TX 78759
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this ophthalmologist to others?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.1.10
October 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.242.4
September 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.120.229
June 11, 2012
Does this provider give unbiased advice?
Yes
by Anonymous
January 01, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
November 14, 2011
Were you able to relax during your appointment?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous
September 09, 2011
Their office was very quietest and peaceful. I was able to relax very easily. They didn't tell me very much about my treatments' risks and benefits They make everyone feel equally respected and cared for. They never suggested that I buy something that wasn't necessary, and never pressured me. They were always considerate and professional. They stay so booked, however, that the time I've had with Dr. Berger in my appointments have seemed rushed.
by Anonymous
July 21, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. If I had to rate them on just their friendliness towards me I would give them the whole five stars alone. This was one of the warmest and most welcoming offices I've visited.
by Anonymous
June 16, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Are you going to visit this provider again?
Without a doubt!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
June 16, 2011
The office was easy to locate. The staff gave me great directions, so I could locate it with no difficulty. It was obvious that they took pride in the office's appearance. It was excellent in appearance, spacious, and comfortable; designed with those waiting in mind. I didn't experience any pain during my visit, and I was very pleased with the Doctor's interactions with me and prescription for me. They have really great customer service here. They always put their customers first, regardless of the situation. I highly recommend Dr. Berger and her staff for your opthamology needs.
by Anonymous
June 13, 2011
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