Carol Downing, MD

Carol Downing, MD
Pediatrics Of Kempsville 1212 Lake James Dr Ste C, Peds Of Kempsville Virginia Beach, VA 23464
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Consumer Feedback

(61 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Are you going to visit this provider again?
Sure
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
January 02, 2012
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
December 28, 2011
I was worried that they wouldn't respect my views and opinions on parenting issues, because I've dealt with that at other places, but they were very respectful. I left feeling very encouraged. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.
by Marisa Graves
December 13, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Are you going to visit this provider again?
Without a doubt!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
December 10, 2011
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Would you recommend this pediatrician to others?
I Already Have
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
November 15, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Are you going to visit this provider again?
Without a doubt!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
November 09, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Minnie Davis
November 04, 2011
Was this provider late to your appointments?
No, they were on time
Do other parents within your community respect this pediatrician?
Yes, they are respected
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
October 11, 2011
Did the pediatrician ever make you feel like an inadequate parent?
No, they never made me feel like a bad parent
Are you going to visit this provider again?
Sure
by Anonymous
October 03, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
September 09, 2011
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